Terms & Conditions

Last updated: 13 September 2026

About these terms

These Terms & Conditions govern your use of the Wandorld website and the process of submitting a travel enquiry through it.

By using this website, you agree to these terms. If you do not agree with them, please stop using the website.

These website terms do not replace the separate travel contract, proposal, payment terms or booking conditions provided when you confirm a journey. If there is any inconsistency concerning a confirmed booking, the signed travel contract and its accompanying documents will take priority.

Who we are

This website is operated by 重庆维景国际旅行社有限公司, which presents its inbound travel services under the Wandorld brand.

Our registered operating address is:

重庆市渝中区南纪门街道长江滨江路136号附3号

You can contact us at info@wandorld.com.

We hold a valid Travel Agency Business Operation Licence covering inbound tourism business and operate in accordance with applicable travel industry requirements in China.

The purpose of this website

Wandorld provides information about private journeys in China, destinations, suggested itineraries and practical travel advice.

The tours and itineraries shown on this website are examples designed to help you explore possible routes and experiences. They are not fixed packages or guaranteed offers unless we expressly confirm otherwise in writing.

Every private journey may be adjusted according to your travel dates, interests, group size, preferred pace, accommodation requirements and availability.

Enquiries and proposals

You can contact us or submit an enquiry through the Plan My Trip form.

Submitting an enquiry does not create a booking, travel contract or obligation to purchase. It simply allows our team to understand your requirements and prepare an initial proposal.

A proposal may include suggested destinations, accommodation, transport, activities, guide services, estimated prices and other arrangements. All elements remain subject to availability and final confirmation.

Unless otherwise stated, a proposal is prepared specifically for the person or group who submitted the enquiry and should not be treated as a publicly available offer.

Tour bookings and contracts

Booking confirmation

A journey is not confirmed solely because you have submitted an enquiry, received a proposal or discussed an itinerary with us.

A booking becomes confirmed only when:

• The itinerary and services have been agreed
• The required travel contract or booking documents have been completed
• Any required deposit or payment has been received
• We have issued written confirmation of the booking

The exact confirmation process will be explained in your proposal and travel contract.

Prices and availability

Prices displayed on the website are sample or indicative prices unless clearly stated otherwise.

Your final price will depend on factors including travel dates, group size, accommodation, transport, guides, activities, seasonal demand and availability.

The confirmed proposal or travel contract will state the applicable currency, included services, excluded services and payment schedule.

Prices and availability may change before a booking is confirmed. Once a booking has been confirmed, any permitted price adjustments will be handled according to the signed travel contract and applicable law.

Changes and cancellations

The rules governing traveller-requested changes, cancellations, refunds, supplier charges and any applicable administrative costs will be stated in your proposal and signed travel contract.

If an itinerary must be changed because of weather, safety concerns, government restrictions, supplier disruption, transport changes or other circumstances beyond reasonable control, we will work with you to provide a suitable alternative where reasonably possible.

Any rights or remedies available under applicable law remain unaffected.

Traveller responsibilities

You are responsible for providing complete and accurate information when making an enquiry or booking.

This includes information about:

• Traveller names and contact details
• Passport and nationality details when required
• Travel dates and group size
• Dietary, mobility or accessibility requirements
• Medical conditions or other circumstances relevant to safe travel
• Any other information reasonably required to arrange the journey

Please notify us promptly if any information changes.

Passports, visas and entry requirements

Travellers are responsible for ensuring that they hold valid passports, visas, permits and other documents required for entry into, departure from and travel within China.

We may provide general guidance, but immigration rules and entry requirements can change. Final decisions are made by the relevant government and border authorities.

Health and travel insurance

You should consider your personal health, mobility and fitness when selecting activities.

We strongly recommend obtaining comprehensive travel insurance appropriate for your journey. Coverage should be considered for medical treatment, emergency assistance, cancellation, interruption, personal belongings and other relevant risks.

You are responsible for understanding the terms, limits and exclusions of your insurance policy.

Behaviour and local laws

Travellers must comply with applicable laws, regulations, safety instructions and reasonable directions from guides, accommodation providers, transport providers and other authorised personnel.

We may take reasonable action where a traveller’s behaviour creates a serious safety risk, disrupts the journey or infringes the rights of other people. Any consequences will be handled in accordance with the travel contract and applicable law.

Suppliers and third-party services

Some elements of a journey may be provided by carefully selected third parties, including hotels, transport operators, local guides, restaurants, attractions and activity providers.

These suppliers may operate under their own terms, safety rules and operational procedures.

We select and manage suppliers with care, but services may occasionally be affected by circumstances outside our reasonable control. When this happens, we will provide reasonable assistance and seek an appropriate solution consistent with the travel contract and applicable law.

Travel conditions and itinerary changes

Travel in China may be affected by weather, traffic, railway or flight schedules, attraction closures, public holidays, local events, government requirements and other changing conditions.

Journey timings and the order of activities may therefore be adjusted where reasonably necessary.

Our priority is to preserve the overall quality and intent of your journey while protecting traveller safety and responding appropriately to local conditions.

Website content

We make reasonable efforts to keep the information on this website accurate and useful. However, travel information, opening hours, entry requirements, prices and availability may change without notice.

Website content is provided for general information and travel inspiration. You should not rely on it as legal, immigration, medical, financial or insurance advice.

Images are used to represent destinations, travel styles and possible experiences. They do not guarantee that a specific view, condition, room, vehicle, activity or experience will form part of your journey.

Acceptable use

You may use this website only for lawful purposes.

You must not:

• Attempt to gain unauthorised access to the website, server or connected systems
• Introduce viruses, malicious code or other harmful material
• Interfere with the website’s operation or security
• Use automated systems to collect website content without permission
• Submit false, misleading, abusive or fraudulent enquiries
• Use the website in a way that infringes another person’s rights

We may restrict access where reasonably necessary to protect the website, our business, our travellers or other users.

Intellectual property

Unless otherwise stated, the text, layout, branding, graphics and original materials on this website belong to us or are used with permission.

You may view and print website content for your own personal, non-commercial travel planning.

You may not reproduce, republish, sell, distribute, modify or commercially exploit substantial parts of the website without prior written permission.

Third-party images, trademarks and materials remain the property of their respective owners.

Links to other websites

This website may contain links to third-party websites or services.

These links are provided for convenience and information. We do not control third-party websites and are not responsible for their content, security, availability or privacy practices.

You should review the terms and privacy policies of any third-party website you visit.

Website availability and liability

We aim to keep the website available and secure, but we cannot guarantee uninterrupted or error-free access.

To the extent permitted by applicable law, we are not responsible for losses arising solely from temporary website unavailability, technical errors, unauthorised interference or reliance on general website information.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited.

Liability relating to an enquiry, confirmed journey or travel service will be determined by the applicable travel contract and governing law.

Privacy and personal information

Our collection and use of personal information are explained in our Privacy Policy.

By submitting information through the website, you confirm that the information is accurate and that you are authorised to provide it.

If you submit information about another traveller, you should ensure that they understand how their information will be used.

Governing law and disputes

These website terms are governed by the laws of the People’s Republic of China, without limiting any mandatory consumer rights that may apply.

If you have a concern, please contact us first so that we can try to resolve it promptly and fairly.

Disputes relating to a confirmed journey will be handled according to the dispute-resolution provisions in the signed travel contract and applicable law.

Changes to these terms

We may update these Terms & Conditions when our website, services, business practices or legal obligations change.

The updated version will be published on this page with a revised “Last updated” date.

Changes will not retrospectively replace the terms of an already confirmed booking unless agreed or required by law.

Contact us

If you have questions about these Terms & Conditions, please contact:

重庆维景国际旅行社有限公司

Address: 重庆市渝中区南纪门街道长江滨江路136号附3号

Email: info@wandorld.com